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In and around Hamburg

Service Centres and Sales Points

Please note: There will be special opening times (in German) over the Christmas holiday and on New Year's Eve.

We will be happy to help you in person:

  • Service centres: you can get comprehensive advice on everything to do with our services and help with all your products here.
  • Sales points: you can get the most often used weekly and monthly season tickets here.
  • Video service centres: these offer personal advice and ticket sales in a video call.

You don't fancy being stuck in a queue? Then you can sign in for an all-year season ticket online, buy a monthly season ticket or a single ticket via the APP or use our Online Shop.